Privacy Policy

Last updated: June 27, 2025

Introduction

At TeachKraft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our e-learning platform.

Information We Collect

Personal Information

  • Account information (name, email address, profile picture)
  • Payment information (processed securely through third-party payment processors)
  • Course creation and enrollment data
  • Communication preferences

Usage Information

  • Course progress and completion data
  • Platform usage analytics
  • Device and browser information
  • IP address and location data

How We Use Your Information

  • Platform Operation: To provide and maintain our e-learning services
  • Account Management: To manage your account and provide customer support
  • Course Delivery: To track progress and provide personalized learning experiences
  • Payment Processing: To handle transactions securely
  • Communications: To send important updates and notifications
  • Platform Improvement: To analyze usage and improve our services

Data Security and Architecture

TeachKraft employs a shared database architecture with logical data isolation. This means:

  • Your academy's data is logically separated and secure from other users
  • We use industry-standard encryption for data at rest and in transit
  • Access controls ensure only authorized personnel can access your data
  • For enterprise customers with specific requirements, we offer custom hosting solutions

Third-Party Integrations

TeachKraft integrates with trusted third-party services:

  • Zoom: For live classes and webinars
  • Payment Processors: For secure payment handling
  • Analytics Services: For platform performance monitoring

These integrations are governed by their respective privacy policies and our data processing agreements.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course data and progress are maintained for the duration of your account plus any applicable legal retention periods.

Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of non-essential communications
  • Data portability for your content and student data

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers in accordance with applicable privacy laws.

Children's Privacy

Our platform is designed for users 13 years and older. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or platform notifications.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: